OK, I refuse to fly commercial on Thanksgiving and Christmas weekends. The crowds are unreal and weather usually leaves 10’s if not 100’s of thousands people stranded at airports each year spending their holidays sleeping on the airport floor eating vending machine food.
However, I thought I would be safe flying home for New Years.
I cashed in frequent flyer miles so the times you get to fly are a little weird. I had to come back north Sunday morning which makes sense as LOTS of biz travelers head out Sunday evening so planes are generally full then. I figured at 8:00 AM Sunday morning the place would be deserted.
(sorry, it's not a good picture)
Oh, you can only see about 65% of the line from here it trails off a ways to the right.. When I first walked in the door I thought, “WOW, Cinnabon is doing a roaring trade this morning!” As I came around the corner and got a better angle my heart sank as I realized no, this is MY line!
Click on the picture to enlarge it then look carefully under the arrow. That long line just leads to the beginning of the “rats maze” look inside their alcove, there are at least 100 people in the “maze”.
Of course, if I could just print out my boarding pass I would not need to be in this line but reference last weeks post about the evil cabal of Rob Johnson’s in this world so I had to stand in this line.
Now, since I knew I was going to have “TSA Issues” I got there 1 ½ before my flight left.
It took an hour and 40 minutes to get through this line.
So why is this post called “Management Think”? I would like to point out to Southwest Airlines managers everywhere that nowadays they have these things called “Computers” It is VERY easy for you to know you sold a shit load of tickets this Sunday morning and your normal complement of 2 people working the ticket counter was probably not going to cut it this Sunday Morning.