In the early 2000's I was almost put out of business by cheap foreign labor doing technical work. They were undercutting my rate by 50-70% and it was very tough to compete. Many of my friends were put out of business.
Fortunately most employers/customers figured out in pretty short order that you do indeed get what you pay for. I was able to weather the storm and stay in business but sadly many were not. So I put all of this forward just to say up front, why yes, I am bitter! I am so glad you asked. :)
Anyway I ask you to ponder the thoughts that follow as you gaze upon the following miracles of efficient and thoughtful design:
So, the same culture that builds infrastructure like this is who most of you entrust your hi-tech computer support too.
Remember that as you are installing that printer driver for the 5th time and are asking "Say again" for the 27th time.
(A tip o' the hat to Major Tom for the photo's)